MADISON

Behavioral Health Safety Net

Telephone: (800) 560-5767
Website: www.tn.gov/behavioral-health/bhsn
Description: Essential mental health services for adults 18+ who have no other means to pay and meet eligibility criteria. Essential mental health services for children ages 3-17 who are uninsured or underinsured with no limits on family income for eligibility.

Health Connect America – Jackson

Telephone: (731) 668-7593 or (615) 567-6726
Website: www.healthconnectamerica.com
Description: Health Connect America provides mental and behavioral health services to children, families, and adults across multiple states. There are twenty-two offices across Tennessee. Services offered include crisis intervention, intensive in-home services, comprehensive outpatient mental health treatment, individual and family counseling, case management, transitional care, autism services, medication management, substance use disorder treatment, and referrals.

Pathways – Jackson

Telephone: (731) 541-8200 Crisis Line: (800) 372-0693
Website: www.wth.org/locations/pathways-jackson-summar-dr
Description: Pathways offers both inpatient and outpatient behavioral health services. Inpatient 24-hour services include mobile crisis, walk-in triage center, psychiatric inpatient unit, detoxification unit, and crisis stabilization unit. Outpatient services include individual and family counseling, intensive outpatient groups for children, adolescents, and adults, medication management, case management, homeless outreach, and individual placement and support/employment services. Individual and intensive outpatient counseling for substance use and co-occurring disorders, and medication-assisted treatment (MAT) and recovery are available. There is also a convenient on-site pharmacy for medications prescribed at Pathways or the Lift’s Disease Management Program. Many of these services are also available via telehealth. Clients from this office and others in the community can also participate in Peer Support Services at the Rainbow Drop-in Center. Pathways offers discounted fees to those who qualify.

Perimeter Behavioral Hospital Inpatient

49 Old Hickory Boulevard
Jackson, TN 38305
Telephone: (731) 668-7073
Website: www.perimeterhealthcare.com/jackson
Ages Served: Children; Adolescents
Description: Mental health treatment; Acute mental health disorders in children and adolescents; chronic mental and behavioral disorders in children and adolescents; Perimeter provides inpatient psychiatric treatment for children and adolescents ages 6-17 and an onsite residential treatment program for children and adolescents ages 12-17 for transitional services.

Quinco – Jackson

Telephone: (731) 664-2111 or (731) 658-6113 Crisis Line: (800) 467-2515
Website: www.quincocmhc.com
Description: Quinco Community Mental Health Centers provide mental health counseling services, including 24-hour-a-day, 7-day-a-week crisis services, outpatient individual and group therapy, psychiatric medication and evaluations, and substance abuse services.

Western Mental Health Institute – Bolivar

Telephone: (731) 228-2000
Website: www.tn.gov/behavioral-health/hospitals/western
Description: Western Mental Health Institute is a psychiatric hospital with onsite emergency services for young adults, adults, and seniors. Inpatient services are provided for patients who are not typically served by the private service sector and have no other inpatient treatment resources available to them. Most patients have a severe and persistent mental illness and are hospitalized on an emergency, involuntary basis. The hospital is an authorized provider under TennCare.

West Tennessee Healthcare Inpatient – Pathways Behavioral Healthcare

238 Summar Drive
Jackson, TN 38301
Telephone: (731) 668-7073
Website: www.wth.org
Ages Served: Children; Adolescents; Young Adults; Adults; Seniors (65 or older);
Description: Mental health treatment; Treatment for co-occurring serious mental illness/serious emotional disturbance and substance use disorders.

Tennessee Youth Crisis Hotline/Youth Villages

Telephone: (866) 791-9227
Website: https://youthvillages.org/services/specialized-crisis-services
Description: This is a crisis hotline for children and youth experiencing a psychiatric emergency. Services are available 24 hours a day, seven days a week throughout Tennessee, and determine appropriate crisis response.

Tennessee Statewide Mental Health, Suicide Prevention and Substance Use Crisis Services

Telephone: 1-855-CRISIS-1 (1-855-274-7471)
Websites: www.tn.gov/behavioral-health/need-help    or    www.tn.gov/behavioral-health
If you are experiencing a mental health emergency, call now for confidential help from a mental health professional in your area. Help is available 24 hours a day, 7 days a week.